FREQUENTLY ASKED QUESTIONS


Our experience tells us that the ideal is 4 nights: it allows you to visit the main attractions of the area while giving you time to relax and enjoy EOLO as a destination in itself.

The minimum recommended is 2 nights, though the minimum suggested stay is of 3.

EOLO is located 30 minutes away from El Calafate, Argentina, en route to the Perito Moreno Glacier. The nearest airport is El Calafate (FTE), which is an hour away from the hotel.

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From the beginning of October up to the end of April. We are closed during the months of May, June, July, August and September.

Every season of the year offers a different scenery and experience.

October and November
Are the months in which the trees and bushes of the Andean steppe and forest bloom. During this season, visitors will be able to appreciate colors, aromas and fruits that are unique to this latitude such as flowers of the Calafate and the Notro, perennial plants, wild orchids and Paramelas; as well as diverse plants and graminaceous vegetation. This season is also characterized by the re-migration of birds that flocked in the winter and then return to begin building their nests. The temperature in these months ranges from 37 to 60 degrees Fahrenheit.

December, January and February
Are the summer months. The weather is notably warmer although temperatures rarely go above 77 degrees Fahrenheit. The wind is intense and the days are longer and brighter. The thermal amplitude is more pronounced which means that the nights are cool and the days are warm.

March and April
Are the autumn months. The forest takes on a red hue and the trees -Lengas, Ñires and Coihues- turn a melancholy color that covers the mountainous area. During these months the days are shorter but the wind is milder, the skies are blue and clear and the nights are full of stars. The temperature ranges between 37 and 57 degrees Fahrenheit.

A stay at EOLO includes the transfer to and from the airport. Even though the service is not private, you will travel only with other EOLO guests who arrive on the same flight.

All meals as well as all non-alcoholic beverages are included.

We also offer vegetarian dishes and we will try to adapt ourselves as much as possible to any particular or dietary requirements from our guests. We suggest you let us know in advance if you have special requirements.

With the aim of maintaining a quiet environment, the minimum age required to stay with us is 12 years of age.

The local currency is the Argentine Peso though we accept US Dollars, Pounds, Euros and Reales. Payments at the hotel may be made in cash or with a credit card.

The voltage is 220 volts, 50 hertz. The type of outlet normally used is called C/I. We have universal adapters in the hotel for guest use.

EOLO has a guide for all activities carried out inside the property: trekking, biking, horseback riding and flora and fauna observation. Even though the horseback riding activity does entail an extra cost, the guides service is free of charge.

The rides are designed for a basic level and do not require any previous experience. However, guests with previous horseback riding experience may go at their own pace in the estancia.

Yes, there is WIFI Access, free of charge, covering all areas in the hotel.

We recommend the following:

For the day:
Comfortable and warm clothes. Waterproof jacket. Sports shoes, trekking boots or sneakers with rubber soles. Gloves and hat. Backpack for daily use. Sunglasses and sunscreen.

For the night:
EOLOs ambiance and style is elegant but casual. In the evening, the rooms of the hotel are lit by candles, flowers and a romantic allure and the music is soft and carefully selected. Our suggestion is that you dress with whatever is comfortable for you.

For those who come to us with their own car or a rental, there is enough parking space at no charge. However, be aware that it is not covered parking.

Check-in starts at 2:00 PM and check-out is at 12 noon. However, if a guest's flight arrives earlier or leaves later, they are welcome to use the hotel's installations. We will do everything to make your room available as soon as possible.

EOLO doesn't have a Spa per se, but it does have an area for relaxation, which includes a small heated pool, dry sauna and massage room.

No, there are no TVs in the rooms but there is a comfortable TV room with several national and international channels as well as movie DVDs.

Cancelation fees vary depending on how close cancellation takes place regarding check- in date:

  • 30 days previous to check-in, no penalty.
  • Between 29 and 10 days before check-in, penalty is 30% of the total amount of the stay.
  • During the 9 days previous to check-in, 100% of the amount must be paid.